The NGO World


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 February 2010


Upcoming Training Programs

This 3-day workshop is designed to enable first-time supervisors to gain an understanding of the issues in real-life supervision. Participants will learn about tools and techniques used in performing their day to day supervisory role. Effective supervisors are those that are able to experiment with different approaches and styles that lead to increased productivity and efficiency. The focus of this program will be on developing a practical approach with participants that may help them to grow as future managers .. ... View Program

What's New

MDi and IFC Business Edge TM Partnership

MDi has signed an agreement with International Finance Corporation (IFC) as a training partner for the world-class Business Edge TM program, an IFC Innovation. A proven system in many countries around the world, the Business Edge TM program provides practical and innovative training solutions to small and medium organizations, as well as value-chain partners and mid-level managers of larger organizations...... more

Caring for Customers

25 March 2010 - 1 day


This 1-day workshop based on international IFC Business EdgeTM content and methodology explores the meaning of customer care: why it is important, and how to care for your customers. There is no organization that does not have customers, be it a company, an NGO or government organization. Every one has customers. In a competitive world, organizations are under pressure to offer better deals. Customer care is no longer about the ‘up-front’ niceties but total customer satisfaction...

Management Development Institute
10 Hill Road, F-6/3,
Tel +92 51 2276361 +92 300 9723190